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Terms of Service

  1. Payment Policy
  2. Shipping Policy
  3. Returns,  Refunds and Exchanges Policy

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1. PAYMENT POLICY

Accepted  Methods of Payment

 Credit Card (Visa, Master Card,)
 Debit Card
 FPX, Bank transfer

 Credit Card Charges

 Your credit / debit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit / debit card will be refunded.
 
 Mailing Address For Check/Money Order


 Sprint Marketing Concept
 36-1, Jalan 4/11,

Seksyen 4 Tambahan,

43650 Bandar Baru Bangi, Selangor

Tel: 03-89221842

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2. SHIPPING POLICY

Turnaround

  
All orders are shipped within 48 hours Monday - Friday 8am - 5pm.

 Carrier


 We use the following carriers to deliver our orders:

 POS LAJU


 Order Tracking

 If a tracking #number is provided by the shipping carrier, we will update your order with the tracking information.


 Shipping Rates

 The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

 Back Orders 

 If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

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3. RETURNS, REFUNDS & EXCHANGES POLICY

How To  Return An Item
 Your item must be in its original unused condition and packaging to be returned, unless there is a publisher / printer defect. Your must return the item within 30 days of your purchase.

 1. Please email rujuk.net@gmail  to request a refund and we will assign you a tracking #.
 2. Mail your returned item to:

Sprint Marketing Concept
 36-1, Jalan 4/11,

Seksyen 4 Tambahan,

43650 Bandar Baru Bangi, Selangor

Tel: 03-89221842

 3. Include in your package a signed letter stating the reason for your return and the original receipt.

 Return / Exchange Exceptions

 Some items can not be returned if they are opened. These include software and digital product.
 Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

 Restocking Fee

 All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.